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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Felicia Knapp

Felicia Knapp

August 13, 2026

5  out of  5
rating by Felicia Knapp
"Carley was very nice and informative. Thank you for being upfront and honest"
We responded:
"Felicia, thank you so much for the 5-star review! We’re thrilled you chose us to help with your insurance and Carly was able to help with your car insurance. We look forward to assisting you in the future, and we’re here anytime you need support. Thanks again!"
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CC

August 10, 2026

5  out of  5
rating by CC
"Lisa is a great asset to Nick Perrico State Farm very pleasant, knowledgeable, outstanding Customer Service. Highly recommend."
We responded:
"CC, thank you for the 5-star review! We agree, Lisa is the best! Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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Chris Zalek

July 31, 2026

5  out of  5
rating by Chris Zalek
"Great job on timing and accuracy."
We responded:
"Chris, thank you for the 5-star review! Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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Cynthia Russell

July 30, 2026

5  out of  5
rating by Cynthia Russell
"Jon was VERY helpful, I would hire him😊"
We responded:
"Cynthia, thank you for the 5-star review! We appreciate the kind words about Jon; we agree wholeheartedly. If you need anything else, feel free to reach out!"
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Robert Paul

July 29, 2026

5  out of  5
rating by Robert Paul
"She was very helpful and she is a nice person."
We responded:
"Robert, thank you for the 5-star review! Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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R. H.

July 17, 2026

5  out of  5
rating by R. H.
"I was interested in finding an insurance company with representatives that would at least, seem to care about their customers. One of my friends referred me to State Farm agent Nick Perrico.

I worked with his Insurance Specialist (Carly) who did a fantastic job walking me through options and pricing for Home & Auto coverages. She was patient and throughly answered all my questions. We found better pricing for more coverage than I had.

I decided to give this agent and his team my business. I hope if problems arise, this team and the Claims Adjustors will handle issues and communications better than the company I left behind."
We responded:
"R.H., thank you so much for the 5-star review! We value your business and appreciate you choosing our office for your insurance needs. You can absolutely count on us to be there when the time comes. Let us know if you need any other assistance. Thanks!"
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John Wenzel (Wenzbot)

July 14, 2026

5  out of  5
rating by John Wenzel (Wenzbot)
"Jon was great and answered all my questions and concerns!"
We responded:
"John, thank you so much for the 5-star review! We love hearing you had a great experience with Jon and he was able to help with your insurance needs. We look forward to serving you for years to come!
"
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Shawn Norris

June 8, 2026

5  out of  5
rating by Shawn Norris
"Carly was very helpful and kind. Led me to the right policies without being pushy! Thanks for all your help!!"
We responded:
"Shawn, thank you for your wonderful feedback! I'm happy to hear Carly was able to assist you in finding a great deal on various policies. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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Amy Findon

June 8, 2026

5  out of  5
rating by Amy Findon
"So very helpful got me the correct coverage and were the cheapest by far for car insurance!! Carly was awesome!"
We responded:
"Amy, thank you for your wonderful feedback! I'm happy to hear Carly was able to assist you in finding a great deal on your car insurance. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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Fran Johnson

May 27, 2026

5  out of  5
rating by Fran Johnson
"Carly is great! Very knowledgeable with products you offer!"
We responded:
"Fran, thank you for your wonderful feedback! I'm happy to hear Carly was able to assist you in finding a great deal on various policies and provided the necessary knowledge. If you need anything else, feel free to reach out!"
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Tara Rodriguez

May 26, 2026

1  out of  5
rating by Tara Rodriguez
"We had free towing with our insurance. We used it and they kicked us off of our policy. We used and now they said we didnt have the right to use it."
We responded:
"Tara, I do not see you are a client of our office. State Farm would not cancel your insurance for using the towing coverage one time. We ask that you call our office for assistance or your current agent as this review negatively impacts our business. Thank you!"
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Tesha spicer

May 15, 2026

5  out of  5
rating by Tesha spicer
"Spoke with Carly she help me set up car insurance and renter insurance she’s very polite and outgoing . I definitely recommend State Farm…"
We responded:
"Tesha, thank you for your wonderful feedback! I'm happy to hear Carly was able to assist you in finding a great deal on your car and renters insurance. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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B M

May 6, 2026

1  out of  5
rating by B M
"Was pleased at first. Until I needed to make changes to my policy after 6 months of their incompetence of simply addind a vehicle to my policy, I switched agents. They do not take good notes, they take for ever respond and I was charged a fee because of there mistake. I even wanted to buy life insurance through them but they missed that opportunity because they do not respond. My new agent got everything fixed for me.
I was a client for 2 years and just switched 2 weeks ago prior to this review adjustment. Saw my 5 star review and realized it needed to be edited."
We responded:
"Bo, I'm sorry to hear the issues you had. We had a 5-star review from 2 years ago from you and it looks like you haven't been a client for quite some time. If you are having current issues please resolve with your current agent and we ask you don't penalize us. Thank you!

- Nick Perrico, Sr. - State Farm Insurance Agent, Lorain, OH"
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D

May 1, 2026

5  out of  5
rating by D
"Thanks for your professionalism and knowledge Carly🌹"
We responded:
"D, thank you for your wonderful feedback! I'm happy to hear Carly was able to assist you in finding a great deal on various policies. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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William Ruggles

April 20, 2026

5  out of  5
rating by William Ruggles
"This place and these people saved me hundreds and helped me get renters insurance thank god for them 5 star all the way around"
We responded:
"William, thank you for your wonderful feedback! I'm happy to hear we were able to save you money AND help get you the coverage you needed. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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Jennica Dalton

April 20, 2026

5  out of  5
rating by Jennica Dalton
"Very friendly! Got me the coverage I needed at a great price. Very pleased."
We responded:
"Jennica, thank you for your wonderful feedback! Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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Jessica

April 15, 2026

5  out of  5
rating by Jessica
"Nick & his office have always had our best interests. Coming from someone who moved from GA and SF being the HIGHEST for us we never thought we would be SF customers. They have blown us away!"
We responded:
"Jessica, your family has been an absolute pleasure to have as clients. We so appreciate the kind words and are always here to assist! Thank you!"
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Dominic Fogle

April 10, 2026

5  out of  5
rating by Dominic Fogle
"Carly helped me get insured for the right price. Cheaper than anyone else. Carly was very nice and very cooperative throughout the whole process"
We responded:
"Dominic, thank you for your wonderful feedback! I'm happy to hear Carly was able to assist you in finding a great deal on various policies. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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Joan Settina

April 9, 2026

5  out of  5
rating by Joan Settina
"Brian with State Farm was great with patient, professional communication that paid off by securing me as a policy holder who is so appreciative of the savings offered by State Farm."
We responded:
"Joan, thank you for your wonderful feedback! I'm happy to hear Brian was able to assist you in finding a great deal on various policies. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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Nicholas Flinner

April 9, 2026

5  out of  5
rating by Nicholas Flinner
"I worked with Carly and she was great. Very helpful and informative!"
We responded:
"Nicholas, thank you for your wonderful feedback! I'm happy to hear Carly was able to assist you in finding a great deal on various policies. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
Profile photo of Cynthia Courtade

Cynthia Courtade

April 8, 2026

5  out of  5
rating by Cynthia Courtade
"I was pleasantly surprised by how helpful Carly was with insuring I got the insurance I needed. Thank you."
We responded:
"Cynthia, thank you for your wonderful feedback! I'm happy to hear Carly was able to assist you in finding a great deal on various policies. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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Erin Doyle

March 16, 2026

5  out of  5
rating by Erin Doyle
"Carly is a rockstar! She was able to give me more coverage for slightly less than my old policy which is awesome. The best part though, she truly takes the time to build the best policy to protect you & explains everything in depth to where it makes sense. Glad I made the switch today."
We responded:
"Erin, thank you for your wonderful feedback! I'm happy to hear Carly was able to assist you in finding a great deal on various policies. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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Brian S

March 4, 2026

5  out of  5
rating by Brian S
"New client, and enjoyed the ease and conversation with Carly as she walked me through the new client portal. Fair price and excellent professionalism. Thanks for everything!"
We responded:
"Thank you, Brian! I'm happy to hear that you found our insurance efficient and well-priced. Carly is indeed fantastic, and I'm glad she could assist you so quickly. If you have any more questions or need further assistance, feel free to reach out!"
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Kayla Mccoy

March 4, 2026

5  out of  5
rating by Kayla Mccoy
"Carly was the one that helped me today. I just bought a new 2026 Durango and needed insurance. My insurance was going to go up 100.00+ with my agency. When I was quoted with state farm it was only 35 dollars more but lowered my renters insurance as well. Answered all my questions and was very quick, and friendly."
We responded:
"Thank you, Kayla! I'm happy to hear that you found our insurance efficient and well-priced. Thank you for the kind words and we look forward to helping you for many years to come. If you have any more questions or need further assistance, feel free to reach out!"
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Amy

March 4, 2026

5  out of  5
rating by Amy
"Awesome customer service and support."
We responded:
"Amy, thank you so much for allowing us the opportunity to help with your car and renters insurance. We value your business and look forward to helping you for many years to come!"